We are pleased to inform you that the issue has been fully resolved. All systems are back to normal operation. We apologize for any inconvenience this may have caused and appreciate your understanding.
Posted Nov 18, 2025 - 15:26 UTC
Monitoring
Cloudflare reported that the fix has been implemented, and we are actively monitoring the situation to ensure stability. If you encounter any further issues, please notify us. Thank you for your patience.
Posted Nov 18, 2025 - 14:48 UTC
Identified
Cloudflare has identified the root cause of the ongoing issue. Their team is now working on implementing a solution. We appreciate your patience and will keep you updated on the progress.
Posted Nov 18, 2025 - 14:40 UTC
Investigating
We are currently investigating reports of an ongoing issue. Our team is actively assessing the situation, and we will provide an update as soon as more information becomes available. Please note it's connected to the Cloudflare Global network issues.
Posted Nov 18, 2025 - 11:59 UTC
This incident affected: Transaction Processing (Deposits with exchange, Deposits w/o exchange, Withdrawals with exchange, Withdrawals w/o exchange, Exchanges, Invoices with exchange, Invoices w/o exchange) and Payment Gateway Applications (BackOffice - Frontend, API Servers).