Issue Identified

Incident Report for Alphapo

Resolved

This incident has been resolved.

Posted May 30, 2025 - 23:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 30, 2025 - 23:45 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 30, 2025 - 23:04 UTC

Identified

We have identified the root cause of the ongoing issue. Our team is now working on implementing a solution. We appreciate your patience and will keep you updated on our progress.

Posted May 30, 2025 - 22:53 UTC

This incident affected: Transaction Processing (Deposits with exchange, Deposits w/o exchange, Withdrawals with exchange, Withdrawals w/o exchange, Exchanges, Invoices with exchange, Invoices w/o exchange) and Payment Gateway Applications (BackOffice - Frontend, API Servers).